[continued from the Last Post.]
BREAKTHROUGH PROGRAM
Establish a Knowledge Community, with ‘learning circles,’ and link them via technology.
Build and enhance relationships via ‘real’ and ‘virtual’ meetings (face-to-face, physical and videconferencing)
Fusion of software and hardware addressing wetware (brainware) leads to enhanced communication and collaboration. Training replaced by coaching; emphasis on
goals and vision, individual and collective.
Top management endorsement and involvement initiates leadership for inspiring change.
Resources in the guise of time, equipment, money, people, and skills are facilitated by top management.
Teamwork should be restructured from its cliched perception to ‘teams that work’ ~ small, compact, groups shaped into Action Teams.
Focus is placed on both quantitative as well as qualitative aspects of the program. Monitoring, measuring, and documenting must be counterbalanced by good fellowship, heightened enthusiasm, and synergy. (These observations should, as much as possible, be captured in hard copy, on a Knowledge Map).
Whilst staying on course towards achieving all goals and the overall vision, leave space for serendipitous discoveries, and unexpected developments. Creativity must be permitted to
erupt outside any pre-determined schedules.
[To be continued in the Next Post. Excerpted from 'Surfing the Intellect: Building Intellectual Capital for a Knowledge Economy', by Dilip Mukerjea.]
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