"... Like just about every other leadership capability, anticipatory prowess is a skill that can be developed and strengthened. You do it by:
~ listening to the mavericks and the complainers (without unnecessarily energizing them);
~ being insatiably curious and asking "horizon" questions;
~ harvesting the knowledge of departing intellectual capital;
~ probing the minds of key users and influencers;
~ always testing, challenging and experimenting with your "antennae" raised."
~ Jim Murray, CEO of Optimal Solutions International, a company that specializes in helping organizations reach their full potential;
[Here's the link to the original article, 'Understanding Risk: A Core Competency of Leaders', by Jim Murray, from which the above statement has been extracted by me.]
What Jim talks about resonates very well with what innovation strategist Wayne Burkan has advocated in the latter's book, 'Wide Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees', during the mid-nineties.
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