Friday, August 27, 2010

THE 10:10 TECHNIQUE FOR BUILDING INSTANT RAPPORT

I have spotted the following questioning technique - called the 10:10 technique - while browsing various productivity weblogs on the net. [Here's the link to the original source].

I thought it's a great technique for instant rapport building, at least in some ways.

It goes like this:

Pose this question to your colleague or your subordinate or maybe, even your boss:

"On a scale of 1 to 10, how do you rate my performance, or response, or solution...?"

If the rating is low, pose a follow-up question:

"What would I need to do for you to rate me a 10?"

Wow!

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